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3 months ago
Benita M.
User for 3 years
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Guidelines on Queue Management and Priority Customer Handling
Shared 7th June 2025 Dear Team, To ensure fairness and order in attending to customers, please ...
Reminder: Demurrage Recording and Discount Policy Compliance
Shared 13th March, 2025 `Dear Team, This is a reminder of the correct procedure for handling de...
ENUGU DSD LOCATIONS
ADDITIONAL CHARGE FROM OTHER REGIONS COMMUNITIES/AREAS B...
Communication Mode for Damaged /Missing parcels and other Customer Complaints
Shared 5th March, 2025 Dear All, I trust this message finds you well. Terms: Damaged -broken,...
Important Reminder: Ensuring Proper Signature Verification for Parcel Registration
Shared 4th March, 2025 Dear Team, After a thorough observation, we have come to realize that mo...
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CONTACT INFO
Email addresses and contact numbers for stations and Head Office support
CUSTOMER COLLECTION
INFORMATION NECESSARY FOR PROCESSING CUSTOMER COLLECTION
DELIVERY TIMELINES
The amount of time that it takes for goods/items that have been registered to arrive at the place...
Accompanied Luggage Info
Information associated with accompanied luggage
PARCEL REGISTRATION
Information on the parcel registration, packaging e.t.c
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