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43 total results found

PROHIBITED ITEMS

GUO Logistics - Knowledge Base

Below are some of the items we do not carry; Foreign Foods: Foreign Rice (i.e. check the manu...

PACKAGING & PARCEL DESCRIPTION NOTIFICATION FOR ALL STATIONS- DOs & DONTs

GUO Logistics - Knowledge Base GUOL IMPORTANCE NOTICES

Dear Staff, I hope you are having a productive day. Kindly spend some minutes in digesting the ...

Parcels in GMB

GUO Logistics - Knowledge Base DELIVERY TIMELINES

Direct Delivery- Parcels belonging to a destination are tripped directly from the origin to that ...

GUOL VOCABULARY

GUO Logistics - Knowledge Base

EDD- Expected Date of Delivery GMB- GUOL Mail Bag PID- Parcel ID (Number used to identify par...

Categories of Parcels

GUO Logistics - Knowledge Base PARCEL REGISTRATION

Find below various categories of parcels and examples of items that can fall under these categori...

Directive on Accompanied Luggage in the absence of the passenger

GUO Logistics - Knowledge Base Accompanied Luggage Info

Kindly note that when a passenger(s) is not travelling in a vehicle with their luggage and they p...

LOGISTICS CHARTERS NOTIFICATION

GUO Logistics - Knowledge Base GUOL IMPORTANCE NOTICES

In order to have a proper record of all Charter requests from Stations, kindly send a mail to (BO...

LOGISTICS STATION STAFF DRESSING CODE POLICY

GUO Logistics - Knowledge Base GUOL IMPORTANCE NOTICES

GUOL STAFF DRESS CODE is -BUSINESS CASUAL (i.e. Smart and professional) Scope:This policy applie...

Methods of Packaging

GUO Logistics - Knowledge Base PARCEL REGISTRATION

Kindly find various items and modes of packaging them. For more visual representation of this pac...

POS GUIDELINES

GUO Logistics - Knowledge Base GUOL IMPORTANCE NOTICES

GUO LOGISTICS LTD INTERNAL MEMO FROM: Account Department TO: ALL STAFF DATE: February 19th 20...

OUTBOUND (From customers)

GUO Logistics - Knowledge Base PARCEL REGISTRATION

Also referred to as a sending centre, is used to describe when items are registered to be sent to...

ATTENTION WHILE REGISTERING PARCELS- WARNING ON QUANTITY ERROR

GUO Logistics - Knowledge Base GUOL IMPORTANCE NOTICES

Dear All, Looking through requests on changes to be made on PIDs from various stations, it has n...

Change in Parcel's Destination (Reroute & Return)

GUO Logistics - Knowledge Base PROCESSES FOR PARCELS

Change in Parcel's Destination This typically means that the parcel has been registered and the ...

Cancellation of Parcels

GUO Logistics - Knowledge Base PROCESSES FOR PARCELS

Cancelling a parcel means that the parcel has been registered (it now has a PID), it is yet to ge...

Recap from AGM 2021/2022- Doing the Right thing, the right way, every time

GUO Logistics - Knowledge Base GUOL IMPORTANCE NOTICES

Dear Team, Sequel to the Annual General Meeting held with all station supervisors and representa...

LEAVE REQUESTS- (HR INFO)

GUO Logistics - Knowledge Base LEAVE REQUEST POLICY

Dear Esteemed Staff, In line with Management view to streaming our work flow and enhance product...

CUSTOMER COLLECTION

GUO Logistics - Knowledge Base CUSTOMER COLLECTION

Customer Collection usually comes up after items have been acknowledged on the app and an SMS is ...

RECEIVING WAYBILLS AND ACKNOWLEDGING ON THE APP

GUO Logistics - Knowledge Base

Parcels to be acknowledged: Also referred to as ”Inbound” is used to describe when Parcels from C...

PACKAGING WAYBILL ITEMS

GUO Logistics - Knowledge Base PARCEL REGISTRATION

Staff inspects the size of waybill and determines the packaging method to be used for waybill. ...

Delivery from Lagos Timeline

GUO Logistics - Knowledge Base DELIVERY TIMELINES

Delivery days starts counting from the day after the date the parcel was registered