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Calling customers for pickup- what to say?
When contacting a customer to pickup their parcel at your station that is available for collectio...
Proper Use of Issued Clipboards and Updates to Customer Delivery Information Forms
Shared 11th September, 2024 Dear Team, It has come to our attention that some logistics station...
Important Reminder: Ensuring Proper Signature Verification for Parcel Registration
Shared 4th March, 2025 Dear Team, After a thorough observation, we have come to realize that mo...
ADDRESSING DESCRIPTION ERROR FOR PACKAGING MATERIALS
Shared 20th February, 2025 Dear Team, This memo serves to inform all CSRs of new regulations be...
Reminder: Parcel Inspection and Registration Procedures
Dear Team, I would like to take this opportunity to reiterate and emphasize the correct procedur...
Vehicle Dimensions
Kindly find through this Link the images of our various Vehicles Our HiaceWidth: 5.2 - 5.9 ftHe...
PROPER PACKAGING FOR INTERNAL ITEMS (INTN)
Shared 1st November, 2024 Dear Team, This memo serves as a reminder regarding the proper handli...
CLARIFICATION ON PARCEL DESTINATION: BALOGUN STATION vs. BALOGUN MARKET IN TRADE FAIR
Shared 17th October, 2024 Dear Team, It has come to our attention that there is confusion among...
Important Guidelines for Handling Travelling Boxes to Ensure Safe Delivery
Shared 30th September, 2024 Dear All, To maintain high standards of customer satisfaction and e...
MEMO: Signature Tab and Pen usage and maintenance
Shared 26th August, 2024 Dear Team, We have been distributing signature tabs to all offices to...
STATIONS EMAIL ADDRESS
S/No State Stations Email Addresses 1 Abuja Utako utako@guologistics.ng 2...
Introduction of Masking Tape for Improved Packaging Accuracy
Shared 6th September, 2024 Dear Team, To boost the effectiveness, efficiency, and professionali...
Reminder: Restricted Items for Core Northern Station Deliveries
Shared 5th September 2024 Dear All, We would like to remind everyone of the core northern stati...
Important Update: Accurate Charging for Bulky and Irregular-Sized Parcels
Shared on 4th September, 2024 Dear All, Due to the recent fuel crisis and rising operational co...
PHC DSD LOCATIONS
ADDITIONAL CHARGE FROM OTHER REGIONS COMMUNITIES/AREAS/TOWN BIKE LOAD(N) NON...
Parcel Caging Notification
Dear All, We introduced the "Parcel Caging" feature in our system to ensure accurate capture and...
RESOLUTIONS CONTACT
The Official email address to reach the resolution Officers is resolution@guologistics.ng Whene...
LAGOS DSD LOCATIONS
ADDITIONAL CHARGE FROM OTHER REGIONS LGA COMMUNITY/CITY/TOWN CLOSES...
ABUJA DSD LOCATIONS
ADDITIONAL CHARGE FROM OTHER REGIONS COMMUNITIES/CITIES/TOWN CLOSEST STATIO...
Communication Mode for Damaged /Missing parcels and other Customer Complaints
Shared 5th March, 2025 Dear All, I trust this message finds you well. Terms: Damaged -broken,...