Calling customers for pickup- what to say?

When contacting a customer to pickup their parcel at your station that is available for collection, ensure you are very audible and polite.

Hello Good Morning/Afternoon Sir/Ma (must listen first to hear tone of receiver). This is GUO Logistics (Insert name of Station), Your parcel from (Origin) is available for collection, kindly come along with the Parcel ID/Waybill number and a valid ID Card. We are located at (state the address of the station).
Thank you and have a nice day.