Recently Updated Pages
Guidelines on Queue Management and Priority Customer Handling
Shared 7th June 2025 Dear Team, To ensure fairness and order in attending to customers, please ...
Methods of Packaging
Kindly find various items and modes of packaging them. For more visual representation of this pac...
LEAVE REQUESTS- (HR INFO)
Dear Esteemed Staff, In line with Management view to streaming our work flow and enhance product...
RECEIVING WAYBILLS AND ACKNOWLEDGING ON THE APP
Parcels to be acknowledged: Also referred to as ”Inbound” is used to describe when Parcels from C...
PROHIBITED ITEMS
Below are some of the items we do not carry; Foreign Foods: Foreign Rice (i.e. check the manu...
Reminder: Demurrage Recording and Discount Policy Compliance
Shared 13th March, 2025 `Dear Team, This is a reminder of the correct procedure for handling de...
RESOLUTIONS CONTACT
The Official email address to reach the resolution Officers is resolution@guologistics.ng Whene...
ABUJA DSD LOCATIONS
ADDITIONAL CHARGE FROM OTHER REGIONS COMMUNITIES/CITIES/TOWN CLOSEST STATIO...
PHC DSD LOCATIONS
ADDITIONAL CHARGE FROM OTHER REGIONS COMMUNITIES/AREAS/TOWN BIKE LOAD(N) NON...
ENUGU DSD LOCATIONS
ADDITIONAL CHARGE FROM OTHER REGIONS COMMUNITIES/AREAS B...
Vehicle Dimensions
Kindly find through this Link the images of our various Vehicles Our HiaceWidth: 5.2 - 5.9 ftHe...
Communication Mode for Damaged /Missing parcels and other Customer Complaints
Shared 5th March, 2025 Dear All, I trust this message finds you well. Terms: Damaged -broken,...
ADDRESSING DESCRIPTION ERROR FOR PACKAGING MATERIALS
Shared 20th February, 2025 Dear Team, This memo serves to inform all CSRs of new regulations be...
Important Reminder: Ensuring Proper Signature Verification for Parcel Registration
Shared 4th March, 2025 Dear Team, After a thorough observation, we have come to realize that mo...
Reminder: Parcel Inspection and Registration Procedures
Dear Team, I would like to take this opportunity to reiterate and emphasize the correct procedur...
LOGISTICS CHARTERS NOTIFICATION
In order to have a proper record of all Charter requests from Stations, kindly send a mail to (BO...
PROPER PACKAGING FOR INTERNAL ITEMS (INTN)
Shared 1st November, 2024 Dear Team, This memo serves as a reminder regarding the proper handli...
GUOL VOCABULARY
EDD- Expected Date of Delivery GMB- GUOL Mail Bag PID- Parcel ID (Number used to identify par...
CLARIFICATION ON PARCEL DESTINATION: BALOGUN STATION vs. BALOGUN MARKET IN TRADE FAIR
Shared 17th October, 2024 Dear Team, It has come to our attention that there is confusion among...
LOGISTICS STATION STAFF DRESSING CODE POLICY
GUOL STAFF DRESS CODE is -BUSINESS CASUAL (i.e. Smart and professional) Scope:This policy applie...